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Escalation Matrix

Details of Contact Person Address Contact No. Email Id Operational/Working Hours
Customer care Jitesh Vazirani 2nd Floor, ICC Chambers II, Saki Vihar Road, Near MTNL Office, Powai, Mumbai 400072 022-68959028 cs@torusconnects.in (Mon-Friday; 9:00 AM to 6:00 PM)
Head of Customer care Mahesh Gowda 2nd Floor, ICC Chambers II, Saki Vihar Road, Near MTNL Office, Powai, Mumbai 400072 033-4030-8721 customercare@abiragroup.in (Mon-Friday; 9:00 AM to 6:00 PM)
Compliance Officer Rishi Thakkar 2nd Floor, ICC Chambers II, Saki Vihar Road, Near MTNL Office, Powai, Mumbai 400072 +917710054805 compliance@abiragroup.in (Mon-Friday; 9:00 AM to 6:00 PM)
Designated Director Sudip Saha 2nd Floor Satish Bhavan, Dr. Sundari Mohan Avenue, Above ICICI Bank, CIT Road, Kolkata - 700 01 033-4030-8745 sales@abiragroup.in (Mon-Friday; 9:00 AM to 6:00 PM)

In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with

SEBI at https://scores.sebi.gov.in/ or

Exchange at BSE at https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx

Exchange at NSE at https://investorhelpline.nseindia.com/NICEPLUS/

Exchange at MCX at https://www.mcxindia.com/Investor-Services .

CDSL at https://www.cdslindia.com/Footer/grievances.aspx

Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

    • Siliguri
    • S.b.mansion, 1st Floor, 13 Bardhaman Road, Opp Jalpaiguri Bus Stand, Po+ps- Siliguri, Dt-darjeeling, West Bengal, Pin- 734001.
    • Direction
    • Mecheda
    • 3rd Floor & Above Pnb Bank, Vill – Kakdihi, P.o.- Mecheda, P.s.- Kolaghat, Dt – Purba Medinipur, Pin – 721137
    • Direction
    • Bhubaneswar
    • Kar Tower, 1st Floor, Plot No – 1210/1744, Bomikhal, Infront Of Santoshi Maa Temple, Bhubaneswar, Odisha, Pin – 751010
    • Direction
    • Cuttack
    • At- Link Road, Near Yamaha Show Room, Post-arunodaya Market, Dist-cuttack, Odisha,pin-753012
    • Direction
    • Berhampore
    • Dharmanagar 3rd Lane, Ganjam, Odisha-760002
    • Direction
    • Puri
    • Grand Road, In front of Paradie Hotel, P.O – Puri P.S – Kumarpara, Dist- Puri Odisha, Pin-752001
    • Direction
    • Dibrugarh
    • Kartik Para Lane 2, Rkb Path, 1st Floor, Opposite Vishal Mega Mart, Dibrugarh, Assam, Pin-786001
    • Direction

Contact Us

Head Office
Branch Office
  • 2nd Floor, ICC Chambers II, Saki Vihar Road, Near MTNL Office,
    Powai, Mumbai,
    Maharashtra – 400072
Client Servicing

  • Jitesh Vazirani

    2nd Floor, ICC Chambers II, Saki Vihar Road, Near MTNL Office,
    Powai, Mumbai 400072

  • Phone: 022-68959028

  • Email: cs@torusconnects.in

Head of Client Servicing

  • Mahesh Gowda

    2nd Floor, ICC Chambers II, Saki Vihar Road, Near MTNL Office,
    Powai, Mumbai 400072

  • Phone: 033-4030-8721

  • Email: customercare@abiragroup.in

Compliance Officer

  • Rishi Thakkar

    2nd Floor, ICC Chambers II, Saki Vihar Road, Near MTNL Office,
    Powai, Mumbai 400072

  • Phone: +917710054805

  • Email: compliance@abiragroup.in

Designated Director

  • Sudip Saha

    2nd Floor Satish Bhavan, Dr. Sundari Mohan Avenue, Above ICICI Bank, CIT Road,
    Kolkata – 700 01

  • Phone: 033-4030-8745

  • Email: sales@abiragroup.in

Attention Investor : No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.

ATTENTION INVESTORS :

PREVENT UNAUTHORISED TRADING /
TRANSACTIONS IN YOUR ACCOUNT:

KYC IS ONE TIME EXERCISE WHILE DEALING IN SECURITIES MARKETS - ONCE KYC IS DONE THROUGH A SEBI REGISTERED INTERMEDIARY (BROKER, DP, MUTUAL FUND ETC.), YOU NEED NOT UNDERGO THE SAME PROCESS AGAIN WHEN YOU APPROACH ANOTHER INTERMEDIARY.

UPDATE YOUR EMAIL ID AND MOBILE NUMBER WITH YOUR STOCK BROKER AND DEPOSITORY PARTICIPANT TO RECEIVE ALERTS FOR ALL IMPORTANT TRANSACTIONS IN YOUR ACCOUNT DIRECTLY FROM EXCHANGE / DEPOSITORY. ISSUED IN THE INTEREST OF THE INVESTORS???.

Registered Address:
2nd Floor Satish Bhavan, Dr. Sundari Mohan AV, CIT Road, Intally, Kolkata, West Bengal, India, 700014.

Attention Investors
1.Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 01, 2020.
2. Update your email id and mobile number with your stock broker / depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.
3.Check your securities / MF / bonds in the consolidated account statement issued by NSDL/CDSL every month.
........... Issued in the interest of Investors

ABIRA: SEBI Registration no. NSE/BSE/MCX/ICEX-INZ000211332 | SEBI Registration no. for DP- IN-DP-584-2021

Disclaimer: Investment in securities market are subject to market risks, read all the related documents carefully before investing. Brokerage will not exceed SEBI prescribed limit. Please refer the Risk Disclosure Document issued by SEBI and go through the Rights and Obligations and Do's and Dont's issued by Stock Exchanges and Depositories before trading on the Stock Exchanges. For commodities derivatives please note that Commodities Derivatives are highly leveraged instruments. Before investing in the asset class consider your investment objectives, level of experience and risk appetite carefully.

For any complaints email at grievances@abiragroup.in
Please ensure you carefully read the risk Disclosure Document as prescribed by SEBI

Filing compliant on SCORES – Easy & quick a. Register on SCORES portal b. Mandatory details for filing complaints on SCORES I. Name, PAN, Address, Mobile Number, E-mail ID c. Benefits: i. Effective Communication ii. Speedy redressal of the grievances

In absence of a response/complaint not addressed to your satisfaction, you may lodge a complaint with:

Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

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